Contact us

Get in touch

Once you’ve registered for our Intermediary Hub, you can use our web chat service and read the answers to some common questions about our services.

Web chat and FAQs

If you’ve already registered for our Intermediary Hub, log in and start an online chat with us between 8am and 6pm from Monday to Friday. You can also access our FAQs

Register for the hub

Register for our Intermediary Hub and you’ll be able to use web chat and access our FAQs

Intermediary Hub password support

If you need to unlock your Intermediary Hub account or reset your password, here’s where to do it.

Call us

For services and support, call us on 0345 073 3330 1. Lines are open Monday to Friday between 9am and 6pm, excluding bank holidays.

Important information

1. To maintain a quality service, we may monitor or record phone calls. Call charges