Mortgage Charter
We’ve signed up to the government’s new Mortgage Charter as part of our commitment to helping residential mortgage holders in the UK.
Welcome to Barclays Intermediaries
We’ve brought together everything you’ll need to find your clients the right mortgage.
Products
View and compare our latest rates to find the right option for your client.
Calculators
Our handy calculators make it easier to understand how much your clients could afford to borrow.
Guides
We’ve produced a collection of simple guides and videos to help you work effectively with your client.
When can you expect to hear back from us?
What’s new?
Keep up to date with our latest products and tools, as well as all the mortgage news from Barclays.
Supporting the Mortgage Charter
We’ve signed up to the government’s new Mortgage Charter as part of our commitment to helping residential mortgage holders in the UK.
Changes to our lending policy
We have reviewed our policy to ensure we’re delivering the right customer outcomes and have made some changes.
Positive changes to our fixed-rate products
We’ve made changes to a wide range of fixed rate products across our new lending and existing customer Reward ranges
Monthly updates
See our latest updates on how we’re making it easier to do business with us.
Barclays Green Home Mortgages
Our Green Home Mortgages reward customers who are buying an energy-efficient new-build home directly from the builder or developer. They’re available for residential and buy-to-let mortgages.
New Build Mortgages
We’re at the forefront of new build lending, supporting your clients in buying from a wide selection of construction types . We offer competitive residential and buy to let products with six-month extensions on new build offers.
| Service | New lending – initial review | New lending case review – further documents & information | Residential lending – average time to offer | Buy-to-let lending – average time to offer | Post-offer review – further information & queries | Product transfer – application review |
|---|---|---|---|---|---|---|
| Service timings | 2 working days* | 2 working days* | 10 working days* | 21 working days* | 2 working days* | 3 working days* |
| Further information | Lending assessments You can log into the Barclays Intermediary Hub and visit ‘My Cases’ to see a list of the documents we've asked for. |
Case updates You can log into the Barclays Intermediary Hub and visit ‘My Cases’ to get your latest application updates. You can also check the latest valuation of your client's property for each case. |
Product transfer You’ll get a copy of your client’s product transfer offer by secure mail once we've processed it. Go to ‘Intermediary Password support’ if you need to reset your secure mail account. |
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*Measured from the day after you submit your application or document.
If we’ve taken longer than this to get back to you, please get in touch.